Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid. Having avoided more than 9 million tons of CO2 in FY 2021 and committed to achieve carbon neutrality by 2030, Landis+Gyr manages energy better – since 1896.
With sales of USD 1.5 billion in FY 2021, Landis+Gyr employs around 6,500 talented people across five continents.
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We’re looking for a Logistics/Order Management professional who will join our team in Shared Service Centre in Prague and support delivery of Landis+Gyr products and services to ensure maximum customer satisfaction on a commercial level. We are happy to welcome our new colleague who will join our multicultural team and fit our open and friendly culture.What will your day look like?
- Order Management: completion, verifications, acknowledge and confirmation of orders via CRM and SAP ERP system.
- Processing orders to suppliers (external companies and/or internal factories in EMEA) or issue stock orders with external warehouses
- Checking confirmation from supplier – identify deviations and achieve alignment with the stakeholders – send order confirmation to customer
- Proactive order monitoring concerning the raised milestones, identify deviations and achieve alignment with the stakeholders
- Answering stakeholder requests (e.g. leadtime, order change, missing documents. Answering SCM related requests for bids and tenders
- Issuing of transportation orders and delivery documentation
- Distributing digital shipment files and tracking information to customer
- Issuing invoice based on actual Incoterms and Proof of Delivery (POD) for financial processing
- Manage and process repair requests (RMA)
- Contribute on overall targets, keeping KPI´s and assuring SLAs and all deadlines are met
- Generate and share reports (Sales, KPI, internal, comply with internal control rules
- Support all colleagues in complex tasks and in problem solving
- Deliver trainings, mentoring, supporting new joiners and Supervisors
- Self-driven personal development supported by L+G’s ESG goals incl. Learning and other sponsored trainings
Are we right match?
- We are looking for a motivated professional with Logistics/Order Management/Customer Service background with relevant experience in order management, internationl trade or sales administration within an international company (minimum 1 year, optimum 2+ years).
- Experienced in SAP is a big advantage
- Fluency in English, Polish
- Strong customer service and communication skills
- Independent and proactive approach to process improvement, problem solving, taking initiative
- Active approach and positive attitude towards challenging project where we together improve processes within SSC
- Common sense and critical thinking
Why join US
- Be part of a global industry leader at the forefront of energy management solutions.
- Join work community where we respect each other and have open discussions and sharing.
- Collaborate with talented professionals in high performing teams and access ongoing projects and development opportunities to enhance your skills.
- Enjoy a flexible work environment that promotes work-life balance (25 days holidays, 3 Free Days, core hours, hybrid workplace
- We provide you also CAFETERIA benefits, Multispost Card, contribution to pension or life insurance as well as short-term incentive plan with annual bonus
If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you.
Job Title: Order Management Specialist (English&Polish)
